This Statement applies to our web services like, but not limited to IoTaaP, IoTaaP Console, the mobile applications for Android, the iOS mobile applications, and other services we provide (below we will refer to them as “services”).
We respect your privacy and we only process your personal information in accordance with the relevant privacy provisions in the European Union and beyond.
Q Labs LTD cooperates with trusted partners such as Google LLC for Analytical Tools (hereinafter referred to as “Partners”).
What information do we collect?
We collect information from you when you fill out a form. You may, however, visit our site anonymously.
By registering at services, by opening your account, you leave us the following information: your username, your email address, your own password (encrypted and unavailable to us), your name, your surname.
These data are required to obtain some of the service accounts. You are in charge of keeping this information and please do not share this information with others.
In your services account you can also enter your residence or residence address, various business information (publicly available data), and an additional email address. This information is not public.
All of the above information is protected by the password of your services account.
While using services we can collect the following information:
- technical information about the devices you access services, including an Internet and/or mobile connection (including IP address), mobile data, your operating system, browser type (s) or other software, your hardware specifications, or other technical information provided by the browser. These are all technical information about our users and their actions and forms that do not provide personal information;
- details of your use of services which include but are not limited to: measurement data on when and how you use services (production, modification, deletion, delivery of data within the service);
- other information necessary to provide you with the best possible experience and assistance in working difficulties;
- any other information that you dispose of us arbitrarily through services.
How do we collect your data?
We are able to collect, process, and use information about you in the following situations (either directly or through our Partners):
(a) the data you enter while using services;
(b) the information we receive when you contact us through support, contact form, or email address.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
All the data you leave us are stored on a dedicated network server located in the European Union and only Q Labs LTD has access. We regularly conduct appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful conduct, accidental loss, destruction, or damage.
When we process your information, we do so solely so that we can only provide you with the services you use (for example, to make an agreement between us), fulfill legal obligations, or for other reasons essential to keep you informed / in order to protect you from fraud or similar reasons under “How do we collect your data”. When we rely on the reasons that matter to us, we have a potential impact on you and your rights in mind. For other purposes, we will always ask you for a permit and offer the possibility of withdrawing this permission at any time without affecting the validity of the processing before your consent is withdrawn.
When we send your data out of the European Union, we do it only on the basis of legal mechanisms.
How long we keep your data?
As soon as we no longer need to keep your personal information in order to provide our services, we will promptly delete or anonymize them.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your data may be processed, stored, and transferred outside the country of residence or the European Union, to the United States or Switzerland. Privacy laws in these countries may not have the same level of protection as your country or the European Union. Whenever we share your personal information outside the European Union, we do so on the basis of the standard contractual clauses of the European Union which are legally valid measures that allow us to transfer your data and to ensure that they are adequately protected.
Depending on your place of residence, there is a possibility for additional rights to protect your personal information. For example, under EU law, you have the right to:
• access to the information we hold about you;
• request deletion of your personal data from our system;
• Ask to update/modify your personal information if appropriate;
• Request limitation of your data processing;
• request the transfer of your data to a third party;
• file a complaint with the competent data protection authority.
You can make your rights by contacting us here.
If you do not agree with these changes, we will have to ask you to stop using our services. We are sorry we have to emphasize this, but we hope you understand that Q Labs LTD services will function properly, all of them must be used under the same terms and conditions. That is why we would like to encourage you to contact us in case of additional questions.
Last modified: June 6, 2021
What Are Cookies
Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser (eg Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognize you, remember your preferences and provide you with a more secure online experience.
Cookies generally do not hold any information to identify an individual person, but are instead used to identify a browser on an individual machine.
If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that the website won’t work properly
For more information about cookies and their impact on you and your browsing visit www.aboutcookies.org.
Different kinds of cookies
These cookies are essential in helping you to make use of the features and services we offer on our websites. Without these cookies, the services you want to use cannot be provided. These cookies do not gather information about you that could be used to identify you, and they do not monitor or remember where you have been on the internet.
These cookies allow us to provide you with a better online experience when you use our website. They do not gather or store any information which would allow us to identify you personally.
Performance cookies help us to understand how our customers use our site, so we can keep our products and services relevant, easy to use and up to date. For example, we can see which products and services are most popular, identify when and where errors occur, and test different versions of a page in order to provide an improved online experience.
Sometimes, the services we use to collect this information may be operated by other companies on our behalf. They may use similar technologies to cookies, known as “web beacons” or “tags”. These are anonymous and, as they are only used for statistical purposes, they do not contain or collect any information that identifies you.
The purpose of these cookies is “behavioural advertising” (also known as “behavioural targeting” or “remarketing”), which is a means of showing you relevant products and services based on what you appear to be interested in. Although these cookies can track your visits around the web they don’t know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
The Cookies We Set
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored on your device.
Please note, if you choose to block all cookies, our site will not function as intended and you will not be able to use or access many of the services we provide. If you have blocked all cookies and wish to make full use of the features and services we offer, you will need to enable your cookies. You can do this in your browser (see below).
Rather than blocking all cookies, you can choose to only block third-party cookies which will still allow our website to function as intended.
How to manage cookies on your PC
To enable cookies on our website, follow the steps below.
- Click “Tools” at the top of your browser and select “Settings”.
- Click “Show advanced settings”, scroll down to the section “Privacy” and click “Content Settings.”
- Select “Allow local data to be set”. To only accept first-party cookies, check the box next to “Block all third-party cookies without exception”
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0
- Click “Tools” at the top of your browser and select “Internet Options”, then click the “Privacy” tab.
- Click “Tools” at the top of your browser and select “Options”.
- Then select the “Privacy” icon.
- Click the “Cookies” and select “Allow pages to create a cookie.”
- Click the gear icon at the top of your browser and select “Settings”.
- Click “Save”.
How to manage cookies on your Mac
To enable cookies on our website, follow the steps below.
Microsoft Internet Explorer 5.0 on OSX
- Click on “Explorer” at the top of your browser and select “Settings”.
- Scroll down to the “Cookies” section in the “Received Files”.
- Select “Do not ask.”
Safari on OSX
- Click “Safari” on the top of your browser and select “Settings”.
- Click the “Privacy” and then “Enable cookies.”
- Select “only the pages you have visited.”
Mozilla and Netscape on OSX
- Click “Mozilla” or “Netscape” at the top of your browser and select “Settings”.
- Scroll down to the “Cookies” under “Privacy & Security”.
- Select “Allow cookies only to the original site.”
- Click “Menu” on the top of your browser and select “Settings”.
- Then select “Options” tab and the “Advanced”.
- Select “Enable cookies.”
Last modified: October 04, 2019